Returns
Our returns policy, exchange process and everything you need to know if your Pera piece isn't quite right.
We accept returns on unworn swimwear with the hygiene liner intact within 14 days of delivery. Items must be in original condition with all tags attached. We do not accept returns on worn, washed, altered or damaged swimwear, or on items purchased during a sale.
To start a return, please email us at info@perasport.com.au with your order number and reason for return. We will reply with a return authorisation and instructions on how to send your piece back to us in Sydney.
Exchanges
If you need a different size or colour, we recommend requesting an exchange as soon as your order arrives. Exchanges are subject to stock availability and are returned within the same 14-day window. If your preferred exchange is unavailable, we will issue a store credit or refund instead.
Refunds
Once your return is received and inspected, we will process your refund to the original payment method within 5-7 business days. Shipping costs are non-refundable unless the item is faulty.
Faulty Items
If you believe your item has a manufacturing fault, please contact us immediately with photos and your order number. Faulty items will be assessed and may be replaced, repaired or refunded at our discretion.
Return Conditions
- Items must be unworn, unwashed and in original condition.
- Hygiene liner must be intact and untouched.
- All original tags and packaging must be included.
- Returns must be lodged within 14 days of delivery.
- Sale items are final and cannot be returned or exchanged.
Need help? If you have any questions about sizing, fit or the return process, please email us at info@perasport.com.au and we will get back to you as soon as possible.