Shipping
Presale pieces are made after the window closes, so nothing is cut that isn't wanted. Orders are estimated to ship from Sydney in early December, after which the standard timeframes below apply. If anything changes, we'll email you.
All Pera orders are packed and shipped from Sydney, Australia. We process orders during business hours, Monday to Friday (9 am to 5 pm AEST). Orders placed on weekends or Australian public holidays will be shipped on the next business day.
To have your order shipped before the weekend, place it by Friday at 11 am AEST. During busy launch periods, processing times may be slightly longer, we appreciate your patience.
Australia
All Australian orders are shipped via Australia Post Express during business hours (Monday to Friday, 9 am to 5 pm AEST). Orders placed on weekends or public holidays are shipped on the next business day.
New Zealand
Orders are shipped from Sydney via DHL Express. Final delivery is handled by your local courier. International orders may be subject to customs and import duties on arrival.
Rest of World
We ship worldwide from Sydney. Delivery times vary by region and any customs processing. Import duties and taxes are the responsibility of the customer and are not included at checkout.
Tracking: Once your order ships, you will receive a confirmation email with a tracking link. Please allow 24 hours for tracking information to update.
Lost or delayed parcels: If your order has not arrived within the estimated timeframe, please email us at info@perasport.com.au and we will follow up with the courier.